Privacy Policy

Article 1 (Personal information)

The term ‘personal information’ refers to ‘personal information’ as defined in the Personal Data Protection Act and includes information about living individuals that can be used to identify specific individuals by name, date of birth, address, telephone number, contact details and other descriptions, data relating to appearance, fingerprints and voiceprints, and data relating to the insurer number on a health insurance card. Information that can identify a specific individual from such information alone (personal identification information), such as the insurer's number on a health insurance card.

Article 2 (Method of collecting personal information)

The Company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number and driver's licence number when a user registers for use. In addition, transaction records including the user's personal information and information relating to payments made between the user and our partners and other parties (including information providers, advertisers and advertisement distributors, etc.; hereinafter referred to as ‘partners’) will be sent to the Company's partners. Hereinafter referred to as ‘partners’). The information may be collected from our partners (including information providers, advertisers, advertisement distributors, etc.), etc.

Article 3 (Purposes of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

  1. For the provision and operation of our services.
  2. To reply to enquiries from users (including to confirm the identity of the user)
  3. To send e-mails informing users of new functions, updates, campaigns, etc. of the service they are using and of other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
  5. To identify users who have violated the Terms of Use or who are attempting to use the services for fraudulent or unjustified purposes, and to refuse their use of the services.
  6. To allow users to view, change, delete or view the status of their own registration information.
  7. To charge users for paid services.
  8. For purposes incidental to the above purposes of use.

Article 4 (Change of purpose of use)

The Company shall change the purpose of use of personal information only if the purpose of use is reasonably deemed to be relevant to the purpose of use before the change.
In the event of a change to the purpose of use, the Company shall notify the User of the changed purpose in the manner prescribed by the Company or make a public announcement on the Website.

Article 5 (Changes to services for registered users, etc.)

With the exception of the following cases, the Company shall not provide personal information to third parties without the prior consent of the User. However, this excludes cases permitted under the Personal Information Protection Act and other laws and regulations.

  1. When it is necessary for the protection of a person's life, body or property and it is difficult to obtain the consent of the user.
  2. When it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the person concerned.
  3. When it is necessary to cooperate with a state body, a local authority or an individual or entity entrusted by one in executing the affairs prescribed by law, and obtaining the consent of the person concerned is likely to impede the execution of the affairs concerned.
  4. When the following matters have been notified or published in advance and the Company has notified the Personal Data Protection Commission.
  5. That the purpose of use includes provision to third parties.
  6. The data items to be provided to third parties.
  7. The means or method of provision to third parties.
  8. Cessation of the provision of personal data to third parties at the request of the person.
  9. The method of accepting the request of the person.
  10. Notwithstanding the provisions of the preceding paragraph, the data shall not fall under the category of third party in the following cases.
  11. Where the handling of personal information is outsourced in whole or in part to the extent necessary for the achievement of the purpose of use by the Company.
  12. Where personal information is provided as a result of the succession of business due to merger or other reasons.
  13. Where personal information is used jointly with a specific person and the person concerned is notified in advance or is made readily accessible to the person concerned of this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the person concerned and the name of the person responsible for managing the personal information concerned. the person concerned is made readily accessible to the person concerned.

Article 6 (Disclosure of personal information)

If the Company receives a request from the person concerned for disclosure of his or her personal data, it will disclose it to the person concerned without delay. However, if the disclosure falls under any of the following categories, the Company may decide not to disclose all or part of the information, and if it decides not to disclose the information, the Company will notify the person to that effect without delay. A fee of JPY 1,000 will be charged for each case of disclosure of personal information.

  1. If there is a risk of harm to the life, body, property or other rights or interests of the person concerned or a third party.
  2. Where there is a risk of significant hindrance to the proper conduct of our business.
  3. In other cases where it would violate laws and regulations.

Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and deletion of personal information)

If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add to or delete (hereinafter referred to as ‘correct’) his/her personal information in accordance with the procedures set out by the Company. The User may request the correction, addition or deletion of his/her personal information (hereinafter referred to as ‘Correction, etc.’).

If the Company receives a request from a User under the preceding paragraph and deems it necessary to comply with the request, the Company shall correct, etc. the personal information concerned without delay.

If we make corrections, etc. based on the preceding paragraph, or if we decide not to make corrections, etc., we will notify the User of this without delay.

Article 8 (Suspension of use of personal information, etc.)

If the Company receives a request from the User to stop using or erase (hereinafter referred to as ‘stop using’) personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, the Company will stop using or erase the personal information without delay. If a request is made for the suspension of use or erasure (hereinafter referred to as ‘suspension of use’) on the grounds that the data has been handled beyond the scope of the purpose of use or that the data has been obtained by unlawful means, the necessary investigation shall be carried out without delay.

If, based on the results of the investigation in the preceding paragraph, we consider it necessary to comply with the request, we will suspend the use of the personal data concerned without delay.

If the Company suspends the use of the personal data in accordance with the preceding paragraph or decides not to do so, the Company shall notify the User of this without delay.

Notwithstanding the preceding two paragraphs, if it is difficult to suspend the use of personal data due to the large costs involved or other difficulties, and alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be taken.

Article 9 (Changes to privacy policy)

The content of this Privacy Policy may be changed without notice to the User, except as otherwise provided by law or otherwise in this Policy.

Unless otherwise specified by the Company, the amended Privacy Policy shall take effect from the time it is posted on the Website.

Article 10 (Contact point for enquiries)

For any enquiries regarding this policy, please contact us via Contact Us.

Company name: Terra Motors Co., Ltd.
Address: Hamamatsucho Building 12F, 1-1-1 Shibaura, Minato-ku, Tokyo
info@terramotors.co.jp